This second post
explains the model. What it can be used
for is in the first, why it works in the thrrd, the fourth suggest when it can
be used and the last explains how to use it.
What is it?
A form of
crowdsourcing, the open source model is applicable for niche crowds, like a
community of graphic designers. I prefer
the term peer crowd because they are peers and needs to be treated as
such. The aim is engagement so they’ll
do something for you, directly or indirectly, and for themselves. And through it all, you accomplish a few
things.
1. It is a production method
that relies on self-organising peer groups that come together voluntarily to
produce a shared outcome. It taps collective expertise. The software industry and a conference
organiser have used this for branding but this works only for the best
initiatives.
2. Because it creates an
attentive crowd (and passionate), you now have a platform for outreach. Marketers love such a crowd but they better
understand how this new socio-environment works. Too direct a message would clear the crowd
faster than a rat can.
3. By tapping into their
conversation, you can mine their likes, dislikes, keep track of trends and
more.
4. By having a targeted conversation,
you have a group to gauge your ideas and to discuss them. Market research, surveys?
However the
deliverables are in the public domain, useable by you or anyone else. Because of this, this model can’t be applied
wholesale to a business operation. But
for tasks that are suitable, it is a powerful method, low cost and
impactful. On a specific task it has to
be evaluated on its suitability (5th post).
How does it work?
At its most
basic, this is how it works - develop a rudimentary form (idea, product,
design, concept, software, template, data sets, etc) now termed ‘minimum
viable product’, then release it to the
public. If it is any good and this is vital,
it has to be useful or interesting, others will continue to develop it. Iterations, in effect improvements through
new ideas, feedback, experimentation and testing enhance the original form and
moves it forward. At each stage results
are consolidated and another version released.
In this way, your team in a step-by-step process works with the peer
crowd, lead by you. A caveat with the
open source model is that you don’t have full control. Even if you want to end it, say, someone else
may pick it up and continue. Called
forking, with or without your consent, a version is forked based on the
original.
At its core, the
open source model works through crowdsourcing and the value-of-free (in this
case, volunteer manpower, see below).
The latter is the reason it is powerful as anything free is. But nothing is really free, they are paid,
just that it is not the conventional way with money but with social
currency. The model also depends on
another, the 0.001% law, the law of large numbers to create the initial peer
group to kickstart the project. Peer
ranking (ideas are ranked) is then used within the group to make selections.
Crowdsourcing & the
consumer economy
Factories gave rise to modern consumerism. We consume. Now it’s the turn of the consumers! We produce. Crowdsourcing is a method that
engages mainly the public to contribute resources, mostly effort, voluntarily
in the production process. http://internetbusinessmodelasia.blogspot.com/2013/08/crowdsourcing-open-for-business.html
Social capital, social
currency and why they volunteer?
“If I participate in a non-paid activity that raises my reputation
I’ll do it.” Social capital are things
of value to consumers sans money. This behaviour seems illogical in
conventional terms when rewards can’t always be measured by the dollar. It’s about personal benefit, mostly
indirectly. It is about career development. When a contributor of an open source software
project downloads its code to check for errors and scrutinise its performance,
he is actually making himself a better programmer. Partly it is his interactions with the other
volunteers. Because by nature only the
passionate will ‘waste’ such time, it normally attracts higher performers. Merit begets merit which increases his career
worth and thus salary. Many get job
offers. It is also about personal
development, When you are participating
(which comes with volunteering, sharing experiences or expertise), you are
self-developing. It is also about
personal satisfaction treating it as a hobby, ego even. For some, it’s just passion. Values created through social behaviour have
been around ever since the hunter gatherers but over the internet, it has taken
a worth of its own.
And like everything else, the idea is everything and it must be able
to benefit both parties. The challenge
then is to devise projects that would appeal to the market participants of your
industry. And if you can create social
currency, you will have your ‘workforce’.
Now to most
managers, the open source model is odd because you give away a part of the
firm’s property (intellectual property, a design, etc) but it is actually this
process of ‘giving it away’ that value is generated for the firm, more than the
value ‘given away’. The next post – why it works.
Because there is
no copyright, you must be confident there is little impact with this. Many apply it to areas they know is mostly of
little use to competitors like Goldcorp did when issuing one to locate mining
deposits. They own the mines!
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